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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Malena Pearson

August 14, 2025

5  out of  5
rating by Malena Pearson
"Just wanted to shout out to Ruth Detter with James Pearson-State Farm. Really appreciate everything you have done on making our family transition to Texas a breeze!!!!"
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Stan Tapley

August 5, 2025

5  out of  5
rating by Stan Tapley
"Hello out of all the years I've had insurance. I just had a conversation with a Young lady by the name of Maylin that is with James Pearson State Farm agency.. In Houston, Texas, she was so pleasant and you know how insurance agents can be lol.. But it was actually one of the most pleasant conversations I've had in my life. With a insurance agent. So for those of you who are out there, looking for a very professional and decent agent, give James Peterson insurance a try.."
We responded:
"Thank you, Stan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Maylin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Angie Myers

July 30, 2025

5  out of  5
rating by Angie Myers
"Ruth was wonderful in assisting us add our 16 year-old to our policy with his new car. I was worried about the process and she made it seem so effortless. We appreciated her guidance and highly recommend this agency!"
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Isabelle Luscombe

July 16, 2025

5  out of  5
rating by Isabelle Luscombe
"Wonderful help. I came in not knowing how to set up simple insurance and I got step by step exactly how to get my benefits in order! Amazing service"
We responded:
"Isabelle, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jennifer Chavez

July 11, 2025

5  out of  5
rating by Jennifer Chavez
"I want to say that Kassandra gave me exceptional customer service 10/10"
We responded:
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Juan Chavarria

July 11, 2025

5  out of  5
rating by Juan Chavarria
"Kassandra assisted me with my insurance. she gave me a better understanding of how the insurance works"
We responded:
"Thank you, Juan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on helping you!"
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Daniel Manriquez

July 10, 2025

5  out of  5
rating by Daniel Manriquez
"Karen C. is amazing. Explained everything very well and answered all my questions. 10/10 will recommend Karen C."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Yl Ly

July 10, 2025

5  out of  5
rating by Yl Ly
"I had a great experience working with Kassandra at State Farm! She was incredibly friendly, patient, and took the time to answer all my questions. I really appreciated how she explained everything clearly and helped me find the best coverage for my needs. The whole process was quick and stress free. I definitely recommend Kassandra if you’re looking for someone knowledgeable and genuinely helpful."
We responded:
"Thank you, YI Ly, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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B J Bridges

July 10, 2025

5  out of  5
rating by B J Bridges
"Thank you Ruth Detter for taking care of all our needs at State Farm. You have never let us down. If we need anything at all, we know we can count on you. We never worry about whether or not you will follow thru. You attention to detail is impeccable. We applaud your attention to detail. Barry and Barbara Bridges"
We responded:
"Thank you, BJ, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kevin Ledford

July 8, 2025

5  out of  5
rating by Kevin Ledford
"After extensive searches , State Farm presented the best possible rates . Ruth was exceptionally thorough and provided a pain free service with exploring every option and going the extra mile. I recommend Ruth and state farm every day"
We responded:
"Kevin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Our team works hard to provide excellent service, and we are thrilled to hear that Ruth delivered on your policies!"
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J. Antonio Reyes

July 8, 2025

5  out of  5
rating by J. Antonio Reyes
"Excellent Agency to work with. Ruth was very quick and responsive. Would definitely recommend. Thank you!"
We responded:
"J. Antonio, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business!"
Profile photo of Victoria Lynn Siaotong

Victoria Lynn Siaotong

July 7, 2025

5  out of  5
rating by Victoria Lynn Siaotong
"I recently enrolled in State Farm’s car insurance, and the experience was excellent from start to finish. The process was simple and straightforward, with helpful guidance at every step. The representative I worked with was knowledgeable, patient, and took the time to explain the different coverage options available. They made sure I understood what I was signing up for and helped me find a policy that fit my needs and budget."
We responded:
"Thank you, Victoria, for the amazing review! Our team works hard to provide a great insurance experience in New Caney, and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Debra Jones

July 4, 2025

5  out of  5
rating by Debra Jones
"I just want to commend Ruth Detter and the staff of James Pearson, State Farm Insurance Agency in New Caney, Texas. Ruth has been so very professional and helpful in working with me to resolve an issue. I highly recommend this office for all of your insurance needs."
We responded:
"Thank you, Debra, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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jair juarez

July 2, 2025

5  out of  5
rating by jair juarez
"Kassandra provided exceptional service. Thank you"
We responded:
"Jair, thank you so much for the positive rating! We greatly appreciate your business!"
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Laura Carlile

June 28, 2025

5  out of  5
rating by Laura Carlile
"Summertime roadside car trouble in Texas is the absolute worst. Ruth was extremely quick to personally reach out and answer any questions along the way. Thank you for being awesome!"
We responded:
"The heat here in Texas is no joke! So, happy Ruth was able to answer questions. Thank you for your review, Laura."
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Christian Gonzalez

June 20, 2025

5  out of  5
rating by Christian Gonzalez
"I needed to update my auto policy and Ruth Detter was patient and thorough during the process. I will request her personally for anything else I need updated in the future!"
We responded:
"Christian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Melissa Langston

June 6, 2025

5  out of  5
rating by Melissa Langston
"I had a great experience with State Farm thanks to Kassandra. She was incredibly helpful and kind from start to finish. Her tone was warm and friendly, and she took the time to answer all my questions and address every concern I had. I really appreciated how quickly she got everything done. The paperwork was handled immediately and efficiently. She made me feel like a priority the entire time. Kassandra was not only professional, but also very patient and personable. On top of that, she worked to get me the best rate possible. I’m truly grateful for her help."
We responded:
"Thank you, Melissa, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Hank Goggan

June 4, 2025

5  out of  5
rating by Hank Goggan
"Ruth Detter went WAY above her normal job responsibilities and personaly hand delivered some information on a Saturday morning to make sure it was receieved in a timely manner in order for me to take care of some State Farm business that was time sensitive. She has a 6 star rating in my books !! Thank you Ruth."
We responded:
"Thank you, Hank, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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royal level

June 3, 2025

5  out of  5
rating by royal level
"Ruth helped set up my new State Farm policy, and explained the entire process. Ruth was friendly, and very knowledgeable. I recommended my coworkers to her and I know that they will be in great hands. Thank you!!"
We responded:
"Thank you, Royal, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful to have you as been a part of our State Farm family and look forward to continuing our relationship!"
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Cassie Nixon

May 23, 2025

5  out of  5
rating by Cassie Nixon
"I highly recommend this insurance agency. They sincerely care about you and want to help you with whatever your needs are. I’ve been with State Farm for a while now and anyone that I have ever spoken to has been so helpful and kind. I recently spoke with Ruth and she helped me by answering questions that I had regarding my auto insurance. I am very thankful for having an insurance team that cares about me."
We responded:
"Cassie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Karlie Waters

May 19, 2025

5  out of  5
rating by Karlie Waters
"Kassandra was amazing! So friendly and understanding. Great listener and got me everything I needed plus more! Saved me $90 coming from my previous insurance company! Highly recommend!"
We responded:
"Karlie, thank you so much for the positive rating! We are thrilled Kassandra gave you an amazing experience, helping with your insurance needs!"
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Arturo De La Cerda

May 12, 2025

5  out of  5
rating by Arturo De La Cerda
"Very reliable group of agents fast response and accuracy when meeting your needs."
We responded:
"Arturo, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Anthony Rodriguez

May 8, 2025

5  out of  5
rating by Anthony Rodriguez
"My insurance agent Victoria and also Cindy has been a big help with my insurance needs.victoria has really gone into dept and help me understand what I’ve asked. she has been making calls and getting my situations handled she is a great workaholic in my book. She is also very professional.her personality through the phone makes me feel welcomed. Great agent.👍🏽"
We responded:
"Thank you, Anthony, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Victoria and Cindy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Natalie Khan

May 8, 2025

5  out of  5
rating by Natalie Khan
"After bugging our new agent Karen for 3 days answering any and all questions, we finally switched over our home and auto. Thank you for being so thorough and helpful!"
We responded:
"Natalie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. We are lucky to have hardworking team members like Karen!"
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Daniel Manriquez

May 6, 2025

5  out of  5
rating by Daniel Manriquez
"Karen C. was great and very patient. Explained everything very well. 10/10 would recommend."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"