State Farm® Insurance Agent James Pearson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rex Appleton
February 9, 2026
5
out of
5
rating by Rex Appleton
"Lauren has been professional, kind, and is a definite asset to your company."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent James Pearson’s Team here in New Caney . "
Fabio Jimenez
October 29, 2025
5
out of
5
rating by Fabio Jimenez
"Nildalis helped me with my CR-V and made everything super easy. She explained all the coverages clearly and made sure I got exactly what I needed without any confusion. Really patient, professional, and friendly the whole way through. Great service all around!"
We responded:
"Thank you, Fabio, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies and services!"
Joseph Pena
October 29, 2025
5
out of
5
rating by Joseph Pena
"I had a great experience working with Nildalis. She was extremely helpful and took the time to clearly explain every detail so I could understand my options. Her professionalism and friendly attitude made the whole process smooth and stress-free. Highly recommend asking for her if you need help with your insurance!"
We responded:
"Thank you, Joseph, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Nidalis, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jonathan Bollier
October 2, 2025
5
out of
5
rating by Jonathan Bollier
"It was pleasure to get to work with Kassandra. She was very knowledgeable, prompt and kind."
We responded:
"Jonathan, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
joseph hamilton
September 23, 2025
5
out of
5
rating by joseph hamilton
"I have zero complaints about my experience in getting 2 new policies with Kassandra. She was incredibly patient, helpful, and informative. She helped me in every step of the process, answered every question, and provided a great experience with an even better attitude."
We responded:
"Thank you, Joseph, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jennifer Chavez
July 11, 2025
5
out of
5
rating by Jennifer Chavez
"I want to say that Kassandra gave me exceptional customer service 10/10"
We responded:
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Juan Chavarria
July 11, 2025
5
out of
5
rating by Juan Chavarria
"Kassandra assisted me with my insurance. she gave me a better understanding of how the insurance works"
We responded:
"Thank you, Juan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on helping you!"
Kevin Ledford
July 8, 2025
5
out of
5
rating by Kevin Ledford
"After extensive searches , State Farm presented the best possible rates . Ruth was exceptionally thorough and provided a pain free service with exploring every option and going the extra mile. I recommend Ruth and state farm every day"
We responded:
"Kevin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Our team works hard to provide excellent service, and we are thrilled to hear that Ruth delivered on your policies!"
Victoria Lynn Siaotong
July 7, 2025
5
out of
5
rating by Victoria Lynn Siaotong
"I recently enrolled in State Farm’s car insurance, and the experience was excellent from start to finish. The process was simple and straightforward, with helpful guidance at every step. The representative I worked with was knowledgeable, patient, and took the time to explain the different coverage options available. They made sure I understood what I was signing up for and helped me find a policy that fit my needs and budget."
We responded:
"Thank you, Victoria, for the amazing review! Our team works hard to provide a great insurance experience in New Caney, and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Debra Jones
July 4, 2025
5
out of
5
rating by Debra Jones
"I just want to commend Ruth Detter and the staff of James Pearson, State Farm Insurance Agency in New Caney, Texas. Ruth has been so very professional and helpful in working with me to resolve an issue. I highly recommend this office for all of your insurance needs."
We responded:
"Thank you, Debra, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Melissa Langston
June 6, 2025
5
out of
5
rating by Melissa Langston
"I had a great experience with State Farm thanks to Kassandra. She was incredibly helpful and kind from start to finish. Her tone was warm and friendly, and she took the time to answer all my questions and address every concern I had. I really appreciated how quickly she got everything done. The paperwork was handled immediately and efficiently. She made me feel like a priority the entire time. Kassandra was not only professional, but also very patient and personable. On top of that, she worked to get me the best rate possible. I’m truly grateful for her help."
We responded:
"Thank you, Melissa, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Hank Goggan
June 4, 2025
5
out of
5
rating by Hank Goggan
"Ruth Detter went WAY above her normal job responsibilities and personaly hand delivered some information on a Saturday morning to make sure it was receieved in a timely manner in order for me to take care of some State Farm business that was time sensitive.
She has a 6 star rating in my books !! Thank you Ruth."
We responded:
"Thank you, Hank, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
royal level
June 3, 2025
5
out of
5
rating by royal level
"Ruth helped set up my new State Farm policy, and explained the entire process. Ruth was friendly, and very knowledgeable. I recommended my coworkers to her and I know that they will be in great hands. Thank you!!"
We responded:
"Thank you, Royal, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful to have you as been a part of our State Farm family and look forward to continuing our relationship!"
Cassie Nixon
May 23, 2025
5
out of
5
rating by Cassie Nixon
"I highly recommend this insurance agency. They sincerely care about you and want to help you with whatever your needs are. I’ve been with State Farm for a while now and anyone that I have ever spoken to has been so helpful and kind.
I recently spoke with Ruth and she helped me by answering questions that I had regarding my auto insurance. I am very thankful for having an insurance team that cares about me."
We responded:
"Cassie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Karlie Waters
May 19, 2025
5
out of
5
rating by Karlie Waters
"Kassandra was amazing! So friendly and understanding. Great listener and got me everything I needed plus more! Saved me $90 coming from my previous insurance company! Highly recommend!"
We responded:
"Karlie, thank you so much for the positive rating! We are thrilled Kassandra gave you an amazing experience, helping with your insurance needs!"
Natalie Khan
May 8, 2025
5
out of
5
rating by Natalie Khan
"After bugging our new agent Karen for 3 days answering any and all questions, we finally switched over our home and auto. Thank you for being so thorough and helpful!"
We responded:
"Natalie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. We are lucky to have hardworking team members like Karen!"
Daniel Manriquez
May 6, 2025
5
out of
5
rating by Daniel Manriquez
"Karen C. was great and very patient. Explained everything very well. 10/10 would recommend."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Maricela Escuadra
April 30, 2025
5
out of
5
rating by Maricela Escuadra
"Ruth helped me with my business insurance. She isAlways quick and responsive. Also great customer service from her."
We responded:
"Thank you, Maricela, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services handled by Ruth!"
Debra Kellogg
April 30, 2025
5
out of
5
rating by Debra Kellogg
"Ruth was wonderful and very helpful. So happy to have her there for our needs."
We responded:
"Thank you, Debra, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Robbie Lynn Wallace
April 28, 2025
5
out of
5
rating by Robbie Lynn Wallace
"I so appreciate the great service and support I’ve received at this office. Ruth is knowledgeable and made me feel so welcomed."
We responded:
"Thank you, Robbie, for the amazing review! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Lisa Spisak
April 22, 2025
5
out of
5
rating by Lisa Spisak
"I have insurance thru State Farm and I am very happy with the service I receive I have full coverage and roadside assistance which is important to me as well I know when I get in the road that I am protected!"
We responded:
"Thank you, Lisa, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Clay H
April 11, 2025
5
out of
5
rating by Clay H
"Kassandra did an amazing job getting us set up with auto and homeowners insurance. The process was effortless and she was very responsive when answering any questions we had. It was a wonderful experience and look forward to working with them going forward. Thank you, Kassandra!"
We responded:
"Thank you, Clay, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Kate Nichol
April 1, 2025
5
out of
5
rating by Kate Nichol
"Ruth is absolutely fantastic and a joy to speak with. Honestly she is so very caring and thorough with explaining everything as someone who knows very little about insurance, she made everything so easy to understand. Emails and calls have been so very lovely with her. I am happy to call Ruth my agent and to have them to help ❤️"
We responded:
"Thank you, Kate, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Daniela Enriquez
March 26, 2025
5
out of
5
rating by Daniela Enriquez
"Very happy with the service at this office ! Victoria was very patient , kind , and explained everything well ."
We responded:
"Thank you, Daniela, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Victoria, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Mihaela Mititeanu
March 26, 2025
5
out of
5
rating by Mihaela Mititeanu
"I called State Farm to see if I can lower my auto and home insurance and I had the pleasure to speak with Kassandra and she was great doing her job. I spoke with several companies shopping for best deal and Kassandra by far she got my attention. She was very professional and knowledgeable and on top of everything her follow up was impressive. Great job!"
We responded:
"Mihaela, thank you for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"