State Farm® Insurance Agent James Pearson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clay Harp
April 11, 2025
5
out of
5
rating by Clay Harp
"Kassandra did an amazing job getting us set up with auto and homeowners insurance. The process was effortless and she was very responsive when answering any questions we had. It was a wonderful experience and look forward to working with them going forward. Thank you, Kassandra!"
We responded:
"1. Thank you, Clay, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Kate Nichol
April 1, 2025
5
out of
5
rating by Kate Nichol
"Ruth is absolutely fantastic and a joy to speak with. Honestly she is so very caring and thorough with explaining everything as someone who knows very little about insurance, she made everything so easy to understand. Emails and calls have been so very lovely with her. I am happy to call Ruth my agent and to have them to help ❤️"
We responded:
"Thank you, Kate, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Daniela Enriquez
March 26, 2025
5
out of
5
rating by Daniela Enriquez
"Very happy with the service at this office ! Victoria was very patient , kind , and explained everything well ."
We responded:
"Thank you, Daniela, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Victoria, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Mihaela Mititeanu
March 26, 2025
5
out of
5
rating by Mihaela Mititeanu
"I called State Farm to see if I can lower my auto and home insurance and I had the pleasure to speak with Kassandra and she was great doing her job. I spoke with several companies shopping for best deal and Kassandra by far she got my attention. She was very professional and knowledgeable and on top of everything her follow up was impressive. Great job!"
We responded:
"Mihaela, thank you for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Joycemari. Cx
March 21, 2025
5
out of
5
rating by Joycemari. Cx
"Kassandra was such a good help, she made the process easy and explained everything. Also made small conversation that made me feel much more comfortable with her as my agent. Thank you Kassandra!!"
We responded:
"Joycemari, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stephanie Scarberry
March 14, 2025
5
out of
5
rating by Stephanie Scarberry
"I just wanted to say THANK YOU to Katie for helping us move so quickly on getting our son added to our policy! She was so responsive, kind and willing to speak with me multiple times throughout the two days. The service I received was incredible and truly appreciated!"
We responded:
"Thank you, Stephanie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Katie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Kelly Gustafson
March 4, 2025
5
out of
5
rating by Kelly Gustafson
"Like a good neighbor, Karen was there… going above and beyond to guide me through the entire process. As a first-time auto and renters insurance buyer, I had a lot of questions, and she patiently addressed each one with kindness and expertise. With so many insurance options out there, I don’t know where I would have ended up without her! She made the decision easy with her knowledge and outstanding customer service. I also appreciate that she worked around my schedule to be available when I needed her. Karen truly exemplifies hard work, dedication, and genuine care. Honestly, she’s so amazing she deserves to be in a State Farm commercial… and a raise!"
We responded:
"Thank you, Kelly, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Amanda P
February 25, 2025
5
out of
5
rating by Amanda P
"Amazing experience. Karen was really sweet and made everything so quick and easy!"
We responded:
"Amanda, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sarai Sosa (Sosa)
February 7, 2025
3
out of
5
rating by Sarai Sosa (Sosa)
"While the individuals I’ve interacted with have been courteous and helpful, I am deeply disappointed with the company’s email response system. Despite sending multiple emails, including direct messages to agents, I have yet to receive a response, and it’s been over a month. As someone who relies on email communication for efficiency, this lack of response is frustrating and unprofessional. I would not recommend relying on emails to contact this company. Your best bet is to call or go in person."
We responded:
"Sarai, thank you for your feedback. We are always striving to provide excellent service. I am glad to hear your positive interactions with our office team in New Caney. We have identified emails being sent through the website directly were not being delivered. This issue has been fixed, but for the best service please reach out to our office directly by text, call or email vs. using the website contact request. "
Gloria Castillo
February 5, 2025
5
out of
5
rating by Gloria Castillo
"Needed insurance and wanted a quote I heard State Farm was great did everything online I was contacted the next day by Karen who was really sweet and made the process easy, she explained everything really well."
We responded:
"Gloria, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Bob Rogers
January 23, 2025
5
out of
5
rating by Bob Rogers
"I visited the office today to get a quote for auto insurance for myself. My friend Kassandra from my previous insurance agent was able to give me an affordable policy today. Very nice lady looking forward to being with State Farm for many years now"
We responded:
"Thank you, Bob, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Kassandra, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Alan Goldstein
January 14, 2025
5
out of
5
rating by Alan Goldstein
"My move to Texas was stressful enough, the checklist long, and more aggravating when I found that my auto insurance carrier doesn’t underwrite policies in the state. Karen’s knowledge and pleasant nature made the switch to State Farm go smooth and easy."
We responded:
"Alan, Welcome to Texas! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! James Pearson"
Monique Danielle (Mo)
December 19, 2024
5
out of
5
rating by Monique Danielle (Mo)
"I was getting pretty stressed out comparing quotes online. State Farm not only had the best price but the customer service that I received from Karen sealed the deal! She was so kind and patient and personable. She made the process so easy and took her time explaining everything to me. I 10/10 recommend her and this office!"
We responded:
"Monique, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Alee Avalos
December 2, 2024
5
out of
5
rating by Alee Avalos
"Karen was very helpful! She made the process super fast and easy! :)"
We responded:
"Alee, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Rayann Cruz
November 25, 2024
5
out of
5
rating by Rayann Cruz
"Karen helped me and my husband during a very difficult time. She was very calm and helpful. Go sign up with State Farm. Call and ask for Karen!"
We responded:
"Thank you, Rayann, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Justin S
November 22, 2024
5
out of
5
rating by Justin S
"Michelle A. was awesome! great customer service and got me a great insurance at basically half of what i was paying at my last insurance company. Couldn't ask for any more"
We responded:
"Justin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Janice Concepcion Veluz
November 8, 2024
5
out of
5
rating by Janice Concepcion Veluz
"Karen was outstanding. She took care of our needs and she was very knowledgeable!🏆"
We responded:
"Janice, thank you for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Rewald & Marisa Erwee
October 24, 2024
5
out of
5
rating by Rewald & Marisa Erwee
"Karen was very professional in assisting us getting full coverage. Thank you Karen"
We responded:
"Rewald & Marisa, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Johanna Ramirez
October 10, 2024
5
out of
5
rating by Johanna Ramirez
"The changed my insurance company with Karen's help. She was so kind and professional. She gave all the information I needed. Also, she got me a good deal."
We responded:
"Johanna, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Ryan Leitner
September 5, 2024
5
out of
5
rating by Ryan Leitner
"Karen was very helpful with getting a quote and starting our policy."
We responded:
"Thank you, Ryan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Sheila Dimick
September 4, 2024
5
out of
5
rating by Sheila Dimick
"Karen was helpful on setting me up with new policy as I moved to Texas from Illinois plus buying new vehicle."
We responded:
"Sheila, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business! Karen is great, welcome to Texas!"
Poet E. L. Conrod
August 9, 2024
5
out of
5
rating by Poet E. L. Conrod
"All about Karen….I have had to deal with several different businesses since I’ve moved to Texas and most have been pleasant. Karen on the other hand was simply above all the others. She was friendly, full of laughter and so very patient. We spoke in length and not once did her attitude change. I several times said I have one more question and continued to asked more and through it all she remained not just professional but kind. I’m confident I have the best policy that was available. This company is very fortunate to have her for she is truly The Best!"
We responded:
"Thank you, Poet, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Aidan McGrath
July 31, 2024
5
out of
5
rating by Aidan McGrath
"Karen was amazing and helped me through the process of getting my insurance handled at the best rate for me."
We responded:
"Thank you, Aidan, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you are a part of our State Farm family and look forward to continuing our relationship!"
Gable Banegas
July 24, 2024
5
out of
5
rating by Gable Banegas
"Very nice lady"
We responded:
"Gable, thank you so much for the 5 Star rating! We enjoy working with you and greatly appreciate your business!"
Luis Pena
July 16, 2024
5
out of
5
rating by Luis Pena
"Michelle with James Pearson with State Farm was great. From the beginning Michelle provided me information about a home insurance quotes and went above and beyond in proving all the requested documents to my home lenders."
We responded:
"Thank you, Luis, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"